Customer Reviews
2 People
3 days
Lyon → Milan
Comfort
Ad blu was low and washer bottle was empty so this could have been checked better.
Also making sure that both gas bottles have correct fittings on them which one of ours didn't. Was surprised at the lack of an oven or microwave which reduced the type of food we could prepare in the motorhome.
Oth...
Ad blu was low and washer bottle was empty so this could have been checked better.
Also making sure that both gas bottles have correct fittings on them which one of ours didn't. Was surprised at the lack of an oven or microwave which reduced the type of food we could prepare in the motorhome.
Oth...
2 People
17 days
Lyon → Lyon
Comfort
Better bikes would be great. Great experience but a more thorough review of accessories would be advantageous.
Better bikes would be great. Great experience but a more thorough review of accessories would be advantageous.
2 People
8 days
Lyon → Lyon
Active Bunk
very pleasant welcome, available and efficient, vehicle in good condition, the necessary information is perfect
accueil très agréable dispo et efficace véhicule en bonne état , les infos nécessaires c est parfait
very pleasant welcome, available and efficient, vehicle in good condition, the necessary information is perfect
3 People
10 days
Lyon → Lyon
Active Bunk
Rajesh was great at check in and check out- he is such an asset to the Lyon site. We had good information from the videos and manual ahead of time We very much enjoyed our trip and will likely rent again- Rajesh at the Lyon site was incredibly helpful and explained everything we needed on check in, ...
Rajesh was great at check in and check out- he is such an asset to the Lyon site. We had good information from the videos and manual ahead of time We very much enjoyed our trip and will likely rent again- Rajesh at the Lyon site was incredibly helpful and explained everything we needed on check in, ...
1 People
5 days
Lyon → Lyon
California
Every thing was fine
3 People
5 days
Lyon → Lyon
California
Really helpful and nice team in Lyon. The only difficulty is getting there. You either have to have a car or take an Uber
Really helpful and nice team in Lyon. The only difficulty is getting there. You either have to have a car or take an Uber
2 People
5 days
Lyon → Lyon
Active Bunk
Everything was great. The trip was very good. I will come back again. Just a small part of the trip when I scratched my car with the van while I was in the parking. I already have paid for the damages but I hope Indie can help me with this small mistake Everything was great. The trip was very good. ...
Everything was great. The trip was very good. I will come back again. Just a small part of the trip when I scratched my car with the van while I was in the parking. I already have paid for the damages but I hope Indie can help me with this small mistake Everything was great. The trip was very good. ...
3 People
4 days
Lyon → Lyon
Comfort
Easy vehicle to drive and live with, some tinkering to hold certain elements. But ultimately interesting experience. Nice team, not difficult
Véhicule facile a conduire et a vivre, quelques bricolages pour tenir certains éléments. Mais finalement expérience intéressante. Équipe sympa, pas difficile
Easy vehicle to drive and live with, some tinkering to hold certain elements. But ultimately interesting experience. Nice team, not difficult
2 People
7 days
Lyon → Lyon
California
Have the phone number of the depot to coordinate the collection of the vehicle with the manager, we were really stressed not to be able to communicate the time of our arrival directly by phone. Late check in really too expensive. The Marco polo van is really pleasant, easy to drive and well laid out...
Avoir le numéro de téléphone du dépôt pour coordonner la prise en charge du véhicule avec le responsable, nous avons été vraiment stressés de ne pas pouvoir communiquer l’heure de notre arrivée en direct par téléphone. Late check in vraiment trop cher. Le van Marco polo est vraiment agréable, se con...
Have the phone number of the depot to coordinate the collection of the vehicle with the manager, we were really stressed not to be able to communicate the time of our arrival directly by phone. Late check in really too expensive. The Marco polo van is really pleasant, easy to drive and well laid out...
4 People
7 days
Lyon → Lyon
California
Everything is ok thank you.
Tout est ok merci.
Everything is ok thank you.
2 People
12 days
Lyon → Paris
California
That the telephone service is reachable.
A good check at the beginning.
Thanks for the experience Choose a model not necessarily new. The vehicles are good
Que le service téléphonique soit joignable.
Une bonne vérification au début.
Merci pour l'expérience Choisissez un modèle pas forcément neuf. Les véhicules sont biens
That the telephone service is reachable.
A good check at the beginning.
Thanks for the experience Choose a model not necessarily new. The vehicles are good
2 People
8 days
Lyon → Lyon
California
Part a little damaged for the tent roof but very good reception on site. Assistance a little long by messaging but we managed to get by.
Partie un peu endommagée pour le toit de tente mais très bon accueil sur place.
Part a little damaged for the tent roof but very good reception on site. Assistance a little long by messaging but we managed to get by.
3 People
7 days
Lyon → Marseille
Active Pop-Top
All was good. Kitchen kit could use some dish towels and better knives.
All was good. Kitchen kit could use some dish towels and better knives.
3 People
10 days
Lyon → Lyon
Active Bunk
Maybe a newer radio- neither of our phones were compatible with Bluetooth. Or else supply aux cable
Maybe a newer radio- neither of our phones were compatible with Bluetooth. Or else supply aux cable
2 People
10 days
Lyon → Naples
Active Bunk
Airco as booked
Camper available at the booked depot
Airco zoals geboekt
Camper beschikbaar bij het geboekte depot
Airco as booked
Camper available at the booked depot
2 People
8 days
Lyon → Bordeaux
California
We loved the vehicle itself but also the customer service on the live chat and the people at check in and check out were amazing! Always so prompt and friendly.
We loved the vehicle itself but also the customer service on the live chat and the people at check in and check out were amazing! Always so prompt and friendly.
4 People
17 days
Lyon → Paris
Active Bunk
Unfortunately i had to swap a van due to mechanical issue. The staff at lyon(where i was made to swap) was overwhelmed with work and was unable to clean the van before handing it over to me. If i didnt clean the van myself (including emptying the black and grey water and refilling all the tanks) i w...
Unfortunately i had to swap a van due to mechanical issue. The staff at lyon(where i was made to swap) was overwhelmed with work and was unable to clean the van before handing it over to me. If i didnt clean the van myself (including emptying the black and grey water and refilling all the tanks) i w...
2 People
13 days
Lyon → Lyon
California
Staff was friendly and helpful. Van was exchanged for another because the stove did not work. New van lacked outdoor table and chairs, fuel tank was empty, and interior/exterior could have used some cleaning. Box with cooking dishes had dead insect life (significant insect larvae) and was missing a ...
Staff was friendly and helpful. Van was exchanged for another because the stove did not work. New van lacked outdoor table and chairs, fuel tank was empty, and interior/exterior could have used some cleaning. Box with cooking dishes had dead insect life (significant insect larvae) and was missing a ...
1 People
9 days
Lyon → Lyon
California
The guy I dealt with at the Lyon depot was professional and very helpful. He went above and beyond to make sure I had everything I needed and my Marco Polo van was immaculate. I will be highly recommending Indie Campers to my friends and family in Australia and New Zealand.
The guy I dealt with at the Lyon depot was professional and very helpful. He went above and beyond to make sure I had everything I needed and my Marco Polo van was immaculate. I will be highly recommending Indie Campers to my friends and family in Australia and New Zealand.
5 People
9 days
Lyon → Lyon
Comfort
Perfect
Expérience globalement satisfaisante avec Indie campers. Quelques bémols sur l'état du camping car qui bien que récent, présentait quelques défauts (poignée de porte qui reste dans la main, lit télescopique bloqué, supports de fenêtres cassés). Propreté ok sans plus. Service client réactif. Je recom...
Perfect
2 People
33 days
Lyon → Lyon
Active Bunk
great and friendly staff. We had to wait for an hour to get checked in because they had to attend to another group who were late for their appointment. They should have attended to us since we came early. Very nice. We got the VW California which worked well for us travelling around Italy and Sui...
Mettre à disposition un adaptateur pour remplir les bouteilles de gaz dans tous les pays
great and friendly staff. We had to wait for an hour to get checked in because they had to attend to another group who were late for their appointment. They should have attended to us since we came early. Very nice. We got the VW California which worked well for us travelling around Italy and Sui...
4 People
10 days
Lyon → Lyon
Active Bunk
Quite a few small details:
The damage in English
The interior has quite a few small defects: broken blinds, leaking tap, gas not completely burned.
No major work but small details that disrupt the trip The trip went very well and the different tutorials make us autonomous and easily manage the funct...
Pas mal de petits détails:Les dégats en anglaisL'intérieur à pas mal de petits défauts: store cassé, robinet qui fuit, gaz non brulé complétement.Aucun gros travaux mais de petits détails qui pertubent le voyage
Quite a few small details:
The damage in English
The interior has quite a few small defects: broken blinds, leaking tap, gas not completely burned.
No major work but small details that disrupt the trip The trip went very well and the different tutorials make us autonomous and easily manage the funct...
1 People
1 days
Lyon → Munich
California
Top hatt Everything works without surprises
Top hatt Alles Funktioniert ohne Überraschungen
Top hatt Everything works without surprises
2 People
8 days
Lyon → Lyon
California
Impeccable!
It would be interesting to have an accident report in the vehicle, otherwise everything is impeccable!
Impeccable !
Il serait interessant d’avoir un constat d’accident dans le véhicule, sinon tout impeccable !
Impeccable!
It would be interesting to have an accident report in the vehicle, otherwise everything is impeccable!
2 People
13 days
Lyon → Lyon
California
Check in person was very helpful and instructive.
Check in person was very helpful and instructive.
