Customer Reviews
3 People
17 days
Edinburgh → London
Comfort
You have a great website interface and a great product. I did not have any problems on my trip, but I am curious how my experience would have gone should I have required customer service. If you temper your expectations, you will have the time you are looking for. Give yourself plenty of time on day...
You have a great website interface and a great product. I did not have any problems on my trip, but I am curious how my experience would have gone should I have required customer service. If you temper your expectations, you will have the time you are looking for. Give yourself plenty of time on day...
3 People
4 days
Edinburgh → Edinburgh
Active Bunk
Clean windows and windshield would have been nice. Was worried about the near bald front tires but agent assures me they were ok as minimum for Scotland is 1mm Better after we straightened out the propane tanks and tied them down properly and figured out the heat.
Clean windows and windshield would have been nice. Was worried about the near bald front tires but agent assures me they were ok as minimum for Scotland is 1mm Better after we straightened out the propane tanks and tied them down properly and figured out the heat.
2 People
3 days
Edinburgh → Edinburgh
Comfort
mobile wifi and gas tank included will be awesome! good job on having this mobile home on the road.
mobile wifi and gas tank included will be awesome! good job on having this mobile home on the road.
2 People
9 days
Edinburgh → Edinburgh
Comfort
We had a really nice experience, we were on a road for 9 days and Indie was really good van for us. A loh of space, comfort, we cooked in it every day.
We had a really nice experience, we were on a road for 9 days and Indie was really good van for us. A loh of space, comfort, we cooked in it every day.
2 People
7 days
Edinburgh → Edinburgh
Active Pop-Top
Overall we have a wonderful experience. In check in there was only one guy at the desk so we waited more than one hour but everything else was great. Thank you Camper van is everything you need. When you figure it out how the electronic inside works, it is very easy and great for travel. You have e...
Overall we have a wonderful experience. In check in there was only one guy at the desk so we waited more than one hour but everything else was great. Thank you Camper van is everything you need. When you figure it out how the electronic inside works, it is very easy and great for travel. You have e...
2 People
13 days
Edinburgh → Edinburgh
Active Pop-Top
Maybe more kitchen equipment, more employees to limit the wait Un séjour réussi avec un van qui correspondait à nos souhaits
Maybe more kitchen equipment, more employees to limit the wait Un séjour réussi avec un van qui correspondait à nos souhaits
2 People
12 days
Edinburgh → Edinburgh
Comfort
faster checking
cleaner car
faster checking
cleaner car
2 People
2 days
Edinburgh → Edinburgh
California
Very friendly and helpful team. Thank you! Something that could be improved, however, is more clarity about what was included in our booking, ie. if we could use the gas etc without an extra charge (as we ended up not using it for our short trip just incase) and how to use certain features, especial...
Very friendly and helpful team. Thank you! Something that could be improved, however, is more clarity about what was included in our booking, ie. if we could use the gas etc without an extra charge (as we ended up not using it for our short trip just incase) and how to use certain features, especial...
2 People
11 days
Edinburgh → Edinburgh
Comfort
We were told that the gas was full but it was empty, a bottom sheet was missing, rear curtain that did not work. During check-in we were not shown how the vehicle worked, only a video. The team was very nice, thank you The experience went well. You just have to ask the team to show the proper operat...
On nous a dit que le gaz était plein mais c'était vide, il manquait un drap de dessous, rideau arrière qui ne marchait pas. Lors du check-in on nous pas montré le fonctionnement du véhicule, seulement une vidéo.
L'équipe était très gentille, merci L'expérience s'est bien passé. Il faut juste bien ...
We were told that the gas was full but it was empty, a bottom sheet was missing, rear curtain that did not work. During check-in we were not shown how the vehicle worked, only a video. The team was very nice, thank you The experience went well. You just have to ask the team to show the proper operat...
2 People
4 days
Edinburgh → Edinburgh
Comfort
Barry was incredibly helpful, informative and excellent customer service! He provided the best service possible leading to an enhanced experience Lovely week phenomenal experience
Barry was incredibly helpful, informative and excellent customer service! He provided the best service possible leading to an enhanced experience Lovely week phenomenal experience
2 People
7 days
Edinburgh → Edinburgh
California
We had to turn around because there was no shower head.
Otherwise the rest of the trip was perfect! The power outlet doesn't work
Nous avons du faire demi tour car pas de pommeau de douche.
Sinon reste du voyage parfait! La prise de courant ne fonctionne pas
We had to turn around because there was no shower head.
Otherwise the rest of the trip was perfect! The power outlet doesn't work
2 People
16 days
Edinburgh → Edinburgh
Active Bunk
Maybe upgrade attachments for blinds and blind fabric and add a mat for wiping feet when coming in van We had a great trip - loved spending time in campsites around Scotland.
Maybe upgrade attachments for blinds and blind fabric and add a mat for wiping feet when coming in van We had a great trip - loved spending time in campsites around Scotland.
2 People
14 days
Edinburgh → Edinburgh
Active Bunk
Manual in English should be provided. The current manual is in German; It was difficult for my wife to get up on top of the bed because of being short, given the fact that the second bed was on top of the first bed so it would be helpful to have a stool; the blinds on the sides don’t work well; othe...
Manual in English should be provided. The current manual is in German; It was difficult for my wife to get up on top of the bed because of being short, given the fact that the second bed was on top of the first bed so it would be helpful to have a stool; the blinds on the sides don’t work well; othe...
2 People
5 days
Edinburgh → Edinburgh
Active Pop-Top
Very busy activity, but the employees are kind and able to help you all around The campervan is well equipped. The only suggestion I have is that the bathroom is really tiny, so if you're a bit large the shower is practically useless. But as you may expect.
Very busy activity, but the employees are kind and able to help you all around The campervan is well equipped. The only suggestion I have is that the bathroom is really tiny, so if you're a bit large the shower is practically useless. But as you may expect.
2 People
6 days
Edinburgh → Edinburgh
California
Our van had cupboard doors and drawers that were a bit hard to open so it would need to be oiled a bit to make it easier.
The mechanism for making the bed is a bit worn so hard to deploy. Good service from the teams, good explanations and very fast.
For our part we opted for the California Ocean van...
Notre van avait les portes et tiroirs de placard qui étaient un peu dur à ouvrir donc il faudrait huiler un peu pour que ce soit plus simple.
Le mécanisme pour faire le lit est un peu usé donc dur à déployer. Bon service de la part des équipes, bonnes explications et très rapide.
Pour notre part nou...
Our van had cupboard doors and drawers that were a bit hard to open so it would need to be oiled a bit to make it easier.
The mechanism for making the bed is a bit worn so hard to deploy. Good service from the teams, good explanations and very fast.
For our part we opted for the California Ocean van...
2 People
9 days
Edinburgh → Edinburgh
Active Pop-Top
It would be nice to have a colander to drain pasta or rice. Maybe doing a proper inventory at the start would be a good idea to avoid any disappointments. It would also be nice to have a cup for each passenger (only one was available in our kit). Very good vehicle, easily manoeuvrable even for campe...
Ce serait bien d'avoir une passoire pour égouter les pâtes ou le riz. Peut-être que faire un vrai état des lieux au départ serait une bonne idée pour éviter toutes déconvenues. Il serait également agréable d'avoir une tasse par passager (une seule disponible dans notre kit). Très bon véhicule, facil...
It would be nice to have a colander to drain pasta or rice. Maybe doing a proper inventory at the start would be a good idea to avoid any disappointments. It would also be nice to have a cup for each passenger (only one was available in our kit). Very good vehicle, easily manoeuvrable even for campe...
2 People
8 days
Edinburgh → Edinburgh
Active Pop-Top
Check in time was late by almost 3 hours. It resulted in us not arriving to first campsite until well after dark. Staff were friendly Vehicle was great for us - a little bit bigger than expected but very comfortable and easy to drive
Check in time was late by almost 3 hours. It resulted in us not arriving to first campsite until well after dark. Staff were friendly Vehicle was great for us - a little bit bigger than expected but very comfortable and easy to drive
2 People
6 days
Edinburgh → Edinburgh
Comfort
Nothing to improve. The team was flexible and generous with us when they were running behind schedule they gave us extra gas to make up for it. The team was really approachable and friendly and made up for being behind schedule.
Nothing to improve. The team was flexible and generous with us when they were running behind schedule they gave us extra gas to make up for it. The team was really approachable and friendly and made up for being behind schedule.
3 People
2 days
Edinburgh → Edinburgh
Comfort
GREAT STAFF ,I will back definitly :))) GREAT CAMBER VERY CLEAN AND CONFORTABLE :)
GREAT STAFF ,I will back definitly :))) GREAT CAMBER VERY CLEAN AND CONFORTABLE :)
2 People
11 days
Edinburgh → Edinburgh
Comfort
Everything was ok
2 People
6 days
Edinburgh → Edinburgh
Active Pop-Top
Better organization and more explanations at Check-in.
Meilleure organisation et plus d’explications au Check-in.
Better organization and more explanations at Check-in.
2 People
7 days
Edinburgh → Edinburgh
California
Explain more how the vehicle works( tent, table, bed, electric stuff,)
And next time maybe give us the pillows 😂
Explain more how the vehicle works( tent, table, bed, electric stuff,)
And next time maybe give us the pillows 😂
2 People
6 days
Edinburgh → Edinburgh
Active Pop-Top
Everything was great. Thank you
Everything was great. Thank you
2 People
6 days
Edinburgh → Edinburgh
California
We really missed a good knife to cook, besides that everything was really good!
We really missed a good knife to cook, besides that everything was really good!
2 People
8 days
Edinburgh → Edinburgh
Comfort
The van was great and what we expected. A little confusing when arriving and checking out at the depot as there were lots of customers waiting around and it wasn't very clear who we speak to. Once we were seen though, it was all okay. I would just say that a more thorough introduction to the van and...
The van was great and what we expected. A little confusing when arriving and checking out at the depot as there were lots of customers waiting around and it wasn't very clear who we speak to. Once we were seen though, it was all okay. I would just say that a more thorough introduction to the van and...
